Privacy Policy
This Privacy Policy is a part of our Terms of Service. By using this site or our online store, you agree to be bound by and comply with this Privacy Policy and our Terms of Service.
This Privacy Policy describes how impact-naturals.myshopify.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Your privacy is important to us. It is Greenmira Bioscience’s policy to respect your privacy regarding any information we may collect from you across our websitehttps://www.greenmira.com, and other sites we own and operate (including our social media sites). The following is how we intend to keep your data and personal information private.
You must be at least 18 years old to access this site. If you are under 18 years old you are not permitted to use this site for any reason. You must be of the legal age required by the state or province you are in to purchase our products. It is your responsibility to know whether you are legally able to purchase our products.
COLLECTING PERSONAL INFORMATION
When you visit the site, our servers automatically log certain information about your device, your interaction with the site, and the information necessary to process your purchases. Additional information may be logged if you order from our site or contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect, and why.
· Examples of Personal Information collected when viewing the site: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
· Account Registration: information relating to the creation of a customer account, such as first and last name, email address, postal address, telephone number, and/or a unique individual password;
· Form Submissions: information that you provide by filling in forms that we make available. This includes when making purchases from our websites or requesting information or assistance;
· Newsletter Sign-ups: information relating to our newsletter subscription page, including name and email address;
· Technical Support: information you provide when you report a problem with our Services or otherwise communicate with us by email, our websites, by telephone, in writing or through other means;
· Customer Service: records and copies of your correspondence (including email addresses), if you contact us by telephone or in writing, including for customer support;
· Promotions and Feedback: information relating to your participation in a promotion, a loyalty program, or a survey that we may ask you to complete for research purposes, or if you opt-in to SMS marketing communications
· Source of collection: collected automatically when you access our Site, order our products, or speak to customer service. Sources of the collection include using cookies, log files, web beacons, tags, or other tools that make it easier to use our store and our site, data entered when ordering or interacting with customer service.
· Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site. To provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
· Disclosure for a business purpose: shared with our processor SquareSpace and third-party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, hosting and server providers, ad networks, analytics, error loggers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors, and payment systems operators; our employees, contractors and/or related entities; sponsors or promoters of any competition we run; credit reporting agencies, courts, tribunals, and regulatory authorities, in the event you fail to pay for goods or services we have provided to you; third parties, including agents or sub-contractors, who assist us in providing information, products, services or direct marketing to you; and third parties to collect and process data.
· Collection of other data: we also collect information about how you use our site, including the elements you have interacted with, metadata and other details about these elements, change states, and other user actions.
SHARING PERSONAL INFORMATION
We may share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
· We use SquareSpace to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.squarespace.com/privacy.
· We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.
· Within our corporate organization, We may share your personal information with any parent, subsidiaries, and affiliates in order to provide you with the Services and take actions based on your request, as well as for the purpose of management and analysis.
· Service Providers: We may employ other companies and individuals to facilitate our Services, provide services on our behalf, perform service-related business activities, or assist us in analyzing how our Websites are used. These service providers provide us support services such as credit card processing, payment gateways, website hosting, online store platforms, customer relationship management, order fulfillment and shipping, postal delivery, analytics, surveys, marketing and advertising services, videoconferencing, SMS. and email marketing, customer service, and employee benefits administration. The service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose
· Corporate Transactions: We may disclose personal information to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Services users is among the assets transferred. You agree to and do hereby consent to our assignment or transfer of rights to your personal information.
· As Required by Law and to Protect Lawful Interests, we may disclose your information if we believe that the disclosure is required by law. if we believe that the disclosure is necessary to enforce our agreements or policies (including our Terms of Service), in response to valid requests by public authorities (e.g., a court or a government agency), or if we believe that the disclosure will help us protect the rights, property, or safety of Balanced Health Botanicals, LLC or our customers.
· With Your Consent, we may disclose your personal information for any purpose with your consent. Please note that we may disclose, without restriction, aggregated or anonymized information about the users of our Services, which is information that does not identify any specific individual
BEHAVIORAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
For example:
· We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: google.com/privacy.You can also opt-out of Google Analytics here: tools.google.com/dlpage/gaoptout.
· We may share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases using cookies or other similar technologies (which you may consent to, depending on your location).
· For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at networkadvertising.org/understanding-online-advertising/how-does-it-work.
· Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: aboutads.info.
USING PERSONAL INFORMATION
We use your personal information to provide our services to you, which includes offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
RETENTION
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
AUTOMATIC DECISION-MAKING
The personal information we collect is stored and processed in the United States, or where we or our partners, affiliates, and third-party providers maintain facilities. By providing us with your personal information, you consent to the disclosure to these overseas third parties.
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.
We DO NOT engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
Our processor Squarespace uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
· Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
· Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.
CCPA
If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.
Notification of data breaches: We will comply with laws applicable to us in respect of any data breach.
Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.
Unsubscribe: To unsubscribe from our e-mail database or opt-out of communications (including marketing communications), please contact us using the details below or opt-out using the opt-out facilities provided in the communication.
COOKIES
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use several different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance, whether it’s their first time visiting or if they are a frequent visitor.
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. More information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.
Many advertising companies that collect information for interest-based advertising are members of the Digital Advertising Alliance (DAA) or the Network Advertising Initiative (NAI), both of which maintain websites where people can opt-out of interest-based advertising from their members. To opt-out of website interest-based advertising provided by each organization’s respective participating companies, visit the DAA’s opt-out portal available at optout.aboutads.info, or visit the NAI’s opt-out portal available at optout.networkadvertising.org.
LIMITS OF OUR POLICY
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.
DO NOT TRACK
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
CHANGES
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
CONTACT
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@greenmira.com
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority such as The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.